Here at Grand Pacific Resorts, our BE EPIC values of Balance, Empowerment, Enthusiasm, Passion, Integrity, and Consistency define who we are and drive us to create experiences worth sharing.
Our Teams constantly find new ways to BE EPIC in all that they do. Every day across each of our resorts, Associates are going above and beyond for Owners, Guests, and one another. And each month, we choose one BE EPIC moment to recognize and celebrate.
This month’s spotlight is on Trino Peralta, Maintenance Supervisor at Capistrano Surfside Inn. While working on maintenance week projects, Trino received a call from a neighboring Grand Pacific Resorts property asking for help with leaking windows.
Trino quickly shifted gears and headed straight over to the resort to inspect the windows. His inspection revealed that two of the four windows needing repairs required scaffolding to safely access; however, he got to work right away on the windows he could reach.
By dropping everything to help a neighboring resort in a time of need, Trino demonstrated enthusiasm and passion. Once he returned to Capistrano Surfside Inn, Trino picked up his projects once again, working well into the evening to prepare for an approaching storm.
Trino’s actions that day exemplify who he is, always working hard to assist at both his home resort and other properties as well. He is immensely talented, remains calm under pressure, comes up with creative solutions to problems regularly, and happily shares his knowledge, techniques, and expertise with others who enjoy learning from him.
All of us here at Grand Pacific Resorts extend a big, heartfelt thank you to Trino along with the many other Associates who make it a priority to BE EPIC every day!