Join the Family
It’s our pleasure to provide heartfelt service
It’s our pleasure to provide heartfelt service
It’s not only our duty to provide phenomenal service to our guests, but also our pleasure—a pleasure that stems from our passion for service, our guests, our resorts, and one another. Excellence doesn’t happen by accident. It takes passion and expertise to create wonderful vacation experiences. That’s why we’re looking for people like you. Whether we’re serving as a front desk associate, manager, housekeeper, or vacation specialist, we all share the same passion for our work. We invite you to be a part of our family.
Our BE EPIC Values
Balance, Empowerment, Enthusiasm, Passion, Integrity, and Consistency—our BE EPIC Values define who we are on and off the job. We’re looking for passionate, committed associates who embody our BE EPIC Values in their interactions with our guests and with each other.
Balance – Understanding one’s priorities and actively balancing them to feel fulfilled.
The vacation industry is all about recharging, and we encourage our associates to pursue personal interests, activities, and relationships that leave them feeling refreshed and revitalized.
Empowerment – We nurture and believe in our associates’ abilities and entrust them to deliver heartfelt service.
Our associates are the driving force behind our success. Empowerment is seen in the way associates take ownership of their roles and the way we trust them to display our BE EPIC Values. It’s also seen in the ongoing training and development we offer. We give associates the opportunity to hone their talents and demonstrate their skills.
Enthusiasm – We don’t stop at “good enough.” We keep going until we get there.
From vacation planning to departure, our associates exude genuine excitement and an all-out commitment to hospitality. Instead of simply doing their jobs, our associates find ways to go above and beyond—perhaps supporting a colleague or helping families plan their activities. Guests can’t help but catch the enthusiasm.
Passion – We are passionate about our service culture. Providing amazing service isn’t just out duty, it’s our pleasure.
“Love what you do, and love who you do it with.” Our team-oriented mindset makes working together a real joy. It also fuels our motivation as we serve each other and our guests.
Integrity – If we say it, we mean it. We do the right thing because it’s the right thing to do.
Our BE EPIC Values are something we live out every day in our interactions with each other and our guests. Integrity is also seen in the way we strive to be authentic and genuine in what we say and do.
Consistency – Our guests and owners trust us to deliver service excellence that is dependable and consistent at every interaction.
Guests love that when they travel to any Grand Pacific Resorts property they can expect the same heartfelt service that they receive at their home resort. We expect a high level of performance from our associates as the rule—not the exception—because it is consistency that wins brand recognition and loyalty.
We’re committed to our collective success, and it shows in the way we support one another as we strive to embody our BE EPIC values in our personal and professional lives.
Our associates’ dedication to BE EPIC is recognized monthly, quarterly, and annually, including our Best of the Best awards dinner. Who knows, you could be our next Associate of the Year!
BE EPIC starts with Balance, and for good reason. Empowerment, Enthusiasm, Passion, Integrity, and Consistency flow from personal health and happiness. Toward that end, Grand Pacific Resorts offers its associates a variety of benefits and perks.
Opportunities for associate growth are rich here at Grand Pacific Resorts. Our success is a direct result of our remarkable associates, and we love promoting employees from within. Through leadership and service development, annual reviews, and continuing education programs, we invest in the success of each and every associate. At Grand Pacific Resorts, we grow together.
A career at Grand Pacific Resorts provides unlimited potential for personal and professional growth—all while feeding your passion for hospitality. We offer a variety of positions in hotel management, front desk reception, on-site maintenance, housekeeping, sales, and marketing. Grand Pacific Resorts invites you to explore our available career opportunities.
If nothing catches your attention, submit your resume anyway! We may not have a position that matches your interests and experience today, but we’re always looking for qualified associates and may have something for you down the road.
We pride ourselves on providing equal employment to all qualified individuals regardless of their race, color, religion, natural origin, sex, gender, sexual orientation, age, or disability.