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Carlsbad Inn Resort
January
Resort News

Hello Carlsbad Inn Beach Resort Owner, 


Happy New Year! I hope you all enjoyed the holidays and were able to spend time with friends and family.

Meteorologists had it wrong, they predicted El Nina type weather last year; however, it seems Carlsbad is feeling the effect of the weather stream this season. Although the rain is welcomed, the record amounts we received have delayed the second phase of the waterproofing project to the exterior side of the condo buildings. The hope is, weather permitting, to start that project back up in March.

All the rain has been great for the landscaping making it a perfect timing for over-seeding of the courtyard. Half of the space is currently closed until the first part of February at which point the other half will be blocked off for over-seeding.

Design plans are approved for the condo kitchen remodel and soft good upgrades in the living areas. The changes to the kitchen will include new cabinetry with additional cabinets/shelfing, new countertops and flooring; kitchen appliance replacement is not part of this remodel. The living areas will receive new sleeper sofas, recliners and sitting chairs along with new 50’ televisions with SMART TV capability. A model room will showcase the changes during the Annual Meeting on June 17th with the rest of the Oak Building being completed in September and the Elm Building getting the upgrades in 2018.

We have plans in place to give a new look to the pool area. We will be replacing the deck area around the pool and resurfacing the interior of the pool and the Adult spa. All work should begin shortly after the first of March with completion and re-opening of the pool in early April.

I’d like to introduce you to our new Executive Assistant, Kelli Wiley. She has extensive background in administrative support and guest service in the Hospitality and Timeshare Industry having worked at Stone Brewery and Welk Resorts. I am excited to welcome her to the team and I look forward to you meeting her!

Join me in congratulating Isaiah Salas from Activities. He is our BE EPIC Associate for December and the 4th Quarter. Isaiah is one of the most pleasant personalities you will meet, tough to say when we have so many. Isaiah’s employment is part of what we hope will be a family affair. His bother worked at Carlsbad Inn for several years and he has a younger sister that we hope will join our ranks in the future. Isaiah gets to know guests, remembering names and how many people in their party and you can tell he truly enjoys his job. I look forward to his bright future at Grand Pacific Resorts.

Juana Aquino celebrated her 20th anniversary with Carlsbad Inn in December. Juana started as a Room Attendant, but quickly demonstrated her natural leadership abilities and was promoted to the role of Housekeeping Supervisor. She has a very positive personality and a great sense of humor that makes a difficult job fun! She is well respected among the Housekeeping team for her willingness to pitch in and help with rooms that need extra effort or for anyone that might be running behind. Juana has two daughters, one has graduated Stanford with a law degree and the second is following in her sisters footsteps with two years completed at Stanford and on her way to a law degree! We are proud of Juana and lucky to have her on board for so many years!

Warm Regards, 
Randy Chapin 
General Manager 
 
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