Hilton Grand Vacation Club MarBrisa
February 2018

What's New at MarBrisa

More Entertainment
Due to the overwhelmingly positive feedback about our Monday and Friday evening receptions at the Sunset Pool in Paradise Pointe, we are delighted to extend these events throughout the spring season. All Owners and Guests are invited to join from 4:30 pm to 6:00 pm for complimentary beverages and light snacks. Live music will be performed poolside as the sun sets on the horizon. Meet your resort managers from Front Desk, Housekeeping, Maintenance and Activities. 

We are also delighted to announce an additional night of live music. Every Wednesday night from 4:30 pm to 6:30 pm the Johnson Brothers plug in and jam at the large fire pit next to The Cove Bar & Grill. This is the perfect gathering spot to meet your neighbors, make new friends, and enjoy some old-time rock and roll as dusk turns into night. 

We are proud to present live music to our Owners three nights per week. This is just one more way we’re trying to make your vacation relaxing and memorable as we strive to earn a “10” from everyone for Overall Service, whenever you receive a Satisfaction Survey.

Turndown Service
In December we began testing a new nightly Housekeeping turndown service in the Paradise Pointe neighborhood. It proved to be so popular that we’re expanding it to the Cove neighborhood.

Each evening between 5 p.m. and 8 p.m., associates are available to turn down your bed, dim your lights, draw your curtains, refresh your towels and bath amenities and remove your trash. Plus, they'll leave a sweet treat!

Spa Resurfacing
The spa resurfacing project has been completed in the Cove Pool Deck by Villa 68.

The interior surface was replaced with a high-quality quartz plaster, blue tiles were added for both decorative and functional purposes, and the single handrail was replaced with dual handrails for safety.

This is the first of three spas that we will be resurfacing. This year, we’ll be working on the spa by Villa 65.



Other Renovations
There is exciting renovation news on the horizon for Villa 56 (our original building) - the carpet will be replaced with Luxury Vinyl Tile (LVT) this month. Villa 56 will be the first of the three remaining Villas in Paradise Pointe to undergo this beautiful enhancement.

Simultaneously, we will be resurfacing the Sunset Pool Deck, which will complete that project and ensure we are ready for Spring Break.

Housekeeping Olympics
A few months ago our annual Housekeeping Olympics took place in Carlsbad.

2017 Housekeeping Olympics
As a MarBrisa owner you will be proud to hear that our very own Isabel took home 1st place Gold Medal in the “Origami” event and Maria Elena earned a Bronze Medal in the “Fastest Towel Folding” competition.

Congratulations to all the participants!Warm Regards,
Megan Conner
General Manager
Annual Meeting Date Change!
Our 2018 Annual Homeowners’ Association Meeting will take place on Saturday, May 5, 2018 at 11 am.

After the meeting all Owners are invited to The Cove for the Information Expo to learn more about Hilton Grand Vacations and HGV MarBrisa. Join your Operations team poolside for street tacos and churros.

We look forward to seeing you there!
Congrats Mo!
Mohammad Nadheer has been promoted to Director of Maintenance.

"Mo" has a degree in Mechanical Engineering and certifications in Refrigerants (EPA 608) and Cisco Information Technology (CCNA) networks. He also recently completed his Project Management Professional (PMP) certification and is about to complete the Certified Pool/Spa Operator (CPO) certification program.

Since joining our team last year as Assistant Director of Maintenance, Mo’s knowledge and dedication to our resort have been exemplary. He has made an enormous impact on organizing and implementing new processes in preventive maintenance and asset preservation.

DVD Checkout at the Front Desk

Remember the “MarBrisa Book Nook” we told you about? Now, in addition to the ability to borrow books to read during their vacations, Guests can borrow DVDs to watch movies with their friends and families. We've stocked up on several genres (including adventure, drama, comedy, family and kids). 
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